About Our Practice
in Kamloops

Request Appointment

Where Inclusivity
Meets Healthcare

Thompson Rivers Family Optometry strives to provide a welcoming environment for all. Our clinic is a safe space for those part of the 2SLGBTQ+ community, and we strive to accommodate individuals with sensory sensitivities or medical anxiety through kind, patient, and respectful care.

Eye care is an integral part of your overall healthcare. We believe that eye care should be accessible to all, whether you need specific accommodations or affordable options. If you have any concerns or questions, our team is here to answer them.

Visit us for your next eye exam. Request your appointment today.

Our
Mission

We are a health and education-focused practice based on inclusivity.

Meet the Team

Dr. Robert Allaway
+

Dr. Robert Allaway

Optometrist, Owner, Partner

Sara Jane
+

Sara Jane

Reception, Optical Assistant

Natalie
+

Natalie

Pretest, Optometric Assistant

Janessa
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Janessa

Licensed Optician

Tami
+

Tami

Optometric Assistant

Emily
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Emily

Optometric Assistant

Kieran
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Kieran

Marketing, Optometric Assistant

Insurance & Payment Information

We accept all major insurance providers, including:

Pacific Blue Cross

First Nations Health Authority

Ministry of Human Resources

Medavie Blue Cross

Canadian Armed Forces

Belair Direct

Beneva

BPA

Canada Life

Canada Life PSCHP

Chamber of Commerce (Johnston Group)

CINUP (Johnston Group)

ClaimSecure

Coughlin & Associates Ltd.

Cowan (Express Scripts Canada)

Desjardins Insurance

Equitable

First Canadian (Johnston Group)

GMS Carrier 49 (Express Scripts Canada)

GMS Carrier 50 (Express Scripts Canada)

GPM Group Benefits

GroupHEALTH

GroupSource

Royal Canadian Mounted Police

Veterans Affairs Canada

Telus

AGA Financial Group Inc

Alberta Blue Cross

Industrial Alliance

Johnston Group

Manion

Manulife Financial

Maximum Benefit (Johnston Group)

MDM Insurance Services

People Corporation

RWAM

Simply Benefits

TELUS AdjudiCare

Union Benefits

UV Insurance

Sun Life

Advantage Maximum

GreenShield Insurance

SSQ Insurance

MEDIC Construction

Empire Life

NexgenRX

Cooperators

Global Benefits

If you don’t see your insurance provider, give us a call. We may still be able to accept your benefits.

For payments beyond insurance coverage, we accept all major credit cards and debit cards, excluding AMEX. We also accept cash payments and can complete card transactions through smartphone and smartwatch tap.

If you have any questions about payments or require assistance, contact our team. We can share additional information about flexible payment options.

Our Outreach
Program

Giving back is an important tenet of our clinic. Our team has been involved in volunteer outreach trips to provide eye care services both internationally and within Canada.

Dr. Allaway has participated in volunteer trips to Malawi, Bolivia, Peru, Cambodia, Tanzania, and the Philippines. In recent years, the team has shifted their focus to making eye care more accessible to remote Indigenous communities in Northern Canada, where the nearest optometry clinic may be over a day’s drive away.

We provide comprehensive eye exams to community members and free glasses for those who need them. If you’d like to support our work, we accept donations of old eyeglasses for the Rotary Club. These frames help us provide free glasses during our outreach trips.

For bands who are interested in organizing a clinic for their community, please contact us. We’re happy to discuss how we can assist your community.

Finding
Our Clinic

We’re located in the Northills Shopping Centre off Tranquille Road. Find our office between the CIBC and the Interior Health clinic on the north side of the mall. For your convenience, our entrance is directly accessible from the parking lot—no mall entry required.

Visit
Our Location

Our eye clinic is conveniently located at the Northills Shopping Centre, next to the CIBC.

Where to Park?

The mall offers spacious parking and accessible parking spaces.

Our Address

Contact Information

Hours of Operation

Monday:
8:30 AM 5:00 PM
Tuesday:
8:15 AM 5:00 PM
Wednesday:
8:15 AM 5:00 PM
Thursday:
8:15 AM 5:00 PM
Friday:
8:30 AM 5:00 PM
Saturday:
Closed
Sunday:
Closed

*Closed between 12:00 PM and 1:00 PM every day for lunch

Our Featured
Eyewear Brands

Our Patient
Education Hub

Land
Acknowledgement

We’re grateful to live and work on Tk’emlúps te Secwépemc territory, within the unceded ancestral lands of the Secwepemcúĺecw. We acknowledge and respect the history, language, and culture of the Secwépemc people who have lived here since time immemorial. We make this acknowledgement as an act of reconciliation.

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